Returns & Exchanges

As quickly as you get hold of your shipment, we recommend:

  • Carefully investigate the contents for any bodily defects or transport damage
  • Verify that you acquired the appropriate products
  • Damaged products need to be reported inside 7 commercial enterprise days of the transport date to get hold of a replacement.
  • When you pick out the dimensions, please ensure your length fits your real measurement. Due to the dimensions issue, we can now no longer receive returns. 2ndly If you get hold of the incorrect length of the product, you could return it.

If you aren’t happy for stable reasons, comply with the packing commands listed below.

Packaging Your Return

  • Returned gadgets need to be acquired inside 15 days in authentic condition; washed, worn, or used gadgets will now no longer be prevalent.
  • Please encompass your bill or be aware together along with your name, address, and order ID# with the go back.

Once your object arrives and is determined to be in its authentic condition, a reimbursement will pass again to the identical shape of price in the beginning used for the order.  If there may be an exchange object or length you select instead, you may need to publish a brand new order for that exchange object.

* We do now no longer receive returns on Videos and CDs, all Poster sorts and Billboards, Body Jewelry, swimwear, Underwear, Guitar Tabs, and Books.  Worn-washed or used gadgets will now no longer be prevalent and can be lower back on the customer’s expense.

**Customers are chargeable for go back. Original transport charges, customs fees, and import taxes are non-refundable

To communicate with us in person, please get in contact with Customer Service at Admin@xplrmerchus.shop  and a consultant will help you.